InPlay PH Privacy Policy | Your Data is Safe with Us
InPlay values your interest, patronage, and privacy. We have, therefore, implemented policies that govern the personal data, collection, use, storage, and security practices of the company, guided by the requirements of the Data Privacy Act of 2012 (“Data Privacy Act”). This privacy notice summarizes the company’s privacy policies and practices and applies to all services and websites own or directly operated by the company.
Club members are also covered by terms governing their membership as defined in our terms and conditions. The Philippines’ privacy protection law may differ from other countries. As such, with an endeavor to adjust our policies and practices to achieve best practices in data privacy security and protection. Otherwise, we make no representations that our privacy policies and practices are compliant with the requirements of a foreign jurisdiction.
Scope & Consent
This privacy notice and our data privacy policies apply to all personal data, physical and/or digital, processed manually and/or through the company’s automated systems. By using the company’s services and/or signing up/registering with us, you are accepting the terms of this Privacy Notice, and you are consenting to the company’s collection, use, disclosure, retention, and protection of your personal data as described in this Privacy Notice. If you submit any personal information or sensitive personal information on behalf of another person, you represent that you have the authority to provide such information and to permit us to use said personal information in accordance with this Privacy Notice. If you do not wish to provide your personal data to us, the company may not be able to provide you with the products and services you request or tell you about the products and services we offer.
Your Rights & Preferences
Under the Data Privacy Act, you have the following rights the company is obligated to protect:
- You have the right to be informed of the purpose for which your data is collected. We can provide you with general facts relating to how your data is processed, provided that such requested information does not amount to details that are deemed confidential or proprietary by the company.
- You have the right to access your data with us, and you have the right to rectify should you find that the personal information we have on you needs an update and/or correction. We respect the exercise of said rights provided that the accompanying request is not vexatious or unreasonable.
- You have the right to object to processing your data or withhold consent previously given. Likewise, you have the right to erasure or blocking of your data. Should you exercise these rights, the company shall be constrained to limit your access to its facilities and/or services, or decline transactions when processing your data is necessary to render a complete and quality service.
- Should you feel that your rights under the Data Privacy Act were disregarded, you are granted the right to file a complaint, and the right to seek indemnity for damages sustained, if any.
How We Collect Your Information
In compliance with Regulation 17 of the Philippine Amusement and Gaming Corporation (PAGCOR) Gaming Site and Regulatory Manual (GSRM) – Bingo Games requirements and to better anticipate your needs and to provide you with better services, we collect information from you in a variety of ways, through our website, call center hotline, or on-site with our company team members, such as:
Identification and Contact Information
To better communicate with you, and to help verify your identity, we may request your identification and contact information during inquiries, registration/sign-ups, table reservations, ticket purchases, and payment transactions. This includes but is not limited to, your name, date of birth, contact address, contact e-mail, and contact number.
Purchase, Transactional & Financial Information
InPlay may collect transactional information that you provide us with from the online reservations, inquiries, and purchases you make. This includes credit or debit card details, financial account number, valid government-provided ID number or similar identification information, and details of your transaction history to address your business and/or concern.
Social Media Information
When using social media-integrated aspects of our website, or interacting with our social media channels when directed from our site, we may collect information such as your name, e-mail address, and other publicly accessible information on social media.
Location, Device, Browser, and Software Information
When visiting InPlay’s website, we may collect information about the geographic location you are accessing from site access metrics, IP address, the device, browser, and software information from the device you are using to access our site.
Cookies
Cookies are files that are stored on your computer that collect information about you. When you access our website, cookies may be accepted by your browser if properly configured. These cookies may help us identify you, and help us generate metrics concerning your visits and interactions on our website. You may configure your browser to reject cookies, but doing so may prevent some transactions or uses of our sites.
Information from Third Parties
InPlay may also collect information about you from other parties. We will use personal data only where you have provided your consent to the third party or where the company has a legitimate interest to use the personal data to provide you with our services.
To Whom We May Share Your Information
Protecting your personal data is a top priority at InPlay. We understand the importance of privacy and will only share your information with your permission and under specific circumstances, as described below:
Regulatory Bodies: In order to fulfill our legal obligations or regulatory requirements, InPlay may share your personal data with regulatory bodies, including the Anti-Money Laundering Council, the Philippine Amusement and Gaming Corporation (PAGCOR), and other government departments, bureaus, and agencies, including law enforcement agencies.
Third-Party Service Providers: In certain cases, InPlay may engage trusted third-party service providers to perform specific business functions on our behalf. While these providers may have access to your personal data, they are strictly instructed to process it in accordance with InPlay’s guidelines and in compliance with relevant data protection laws.
Advertising Partners and Third-Party Suppliers: We may share user information, such as statistical and demographic data, as well as details about your usage of the InPlay platform, with advertising partners and third-party suppliers involved in advertisements, remarketing, or other programming. Rest assured that this information will be shared in a manner consistent with the Data Privacy Act of the Philippines.
We take comprehensive measures to ensure that any third-party service providers or contractors with access to your personal information are bound by contractual obligations to protect it in accordance with the Data Privacy Act of the Philippines.
At InPlay, your privacy matters to us, and we are committed to handling your personal data with the utmost care and responsibility.
How We Store & Secure Your Personal Information
InPlay store information collected through our website on secure servers, protected by industry-standard security measures, designed to prevent confidentiality, integrity, or availability breaches. We are encrypting sensitive information such as credit card or debit card numbers, mobile numbers, email addresses, usernames, and passwords stored in our databases. Only the application will be able to decrypt such information provided with a high level of security of user access in which all events or activities are being logged in the secured server.
However, we have no control and therefore cannot enforce the same amount of security on any of the devices that you use to access our site, or to send us information via e-mail, messaging apps, or our website. We are therefore not responsible for the security and protection of information that may have been intercepted before our receipt of your data.
InPlay retains your data, in manual and/or electronic form, as long as it is necessary and relevant for its operations. We have also established a record management framework that serves as a guideline on when and how to dispose of your data.
Third-Party Links/Sites
InPlay is not responsible for the privacy policies and procedures of third-party sites that may link to the company’s website, or that the company may link to as part of past or present business relationships or initiatives. Please review the privacy policies of any linked sites you visit before using – or providing information to – any of those sites.
Updates To This Privacy Notice
InPlay reserves the right to revise this Privacy Notice at any time. Any changes become effective upon posting the revised Privacy Notice on the website. Your use of the company’s services following these changes means that you accept the revised Privacy Notice.
We will use reasonable efforts to notify you in advance and give you a reasonable period to object to any changes should there be any change that may materially and negatively affect the privacy of your personal information.
InPlay encourages you to periodically review this privacy notice to stay informed about how the company collects, uses, and shares your personal information.
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